Question 1

Where do you cover?

Accepted Answer

TidyFox Cleaning covers all of Birmingham and Solihull, including Shirley, Knowle, Dorridge, Dickens Heath, Cheswick Green, Olton, Monkspath, Balsall Common and Meriden.

Question 2

Are you insured?

Accepted Answer

Yes — TidyFox is fully insured and all our cleaners are background checked and vetted.

Question 3

How do I get a quote?

Accepted Answer

Fill in our quote form online, call us on 07378 837371, or WhatsApp us and we’ll get back to you usually within a few hours.

Question 4

How much do you charge?

Accepted Answer

Prices vary depending on the type of clean and size of property. We always provide a free, no-obligation quote before any commitment.

Question 5

Do you offer discounts?

Accepted Answer

Yes — all new customers get 20% off their first clean. Regular customers also benefit from reduced rates compared to one-off cleans.

Question 6

How quickly can you start?

Accepted Answer

In most cases we can get a cleaner to you within a few days. Contact us to check availability.

Question 7

Can I choose which day my cleaner comes?

Accepted Answer

Yes — we’ll work around your schedule and find a day and time that suits you.

Question 8

Can I cancel or pause my regular clean?

Accepted Answer

Yes — we offer flexible arrangements with no long-term contracts. Just let us know in advance.

Question 9

Do I need to be home during the clean?

Accepted Answer

No — many clients provide a key or code and we let ourselves in. We’ll send a confirmation when we’re done.

Question 10

Do you bring your own cleaning products?

Accepted Answer

We can bring our own or use yours — just let us know your preference when booking.

Question 11

What if I’m not happy with the clean?

Accepted Answer

Contact us straight away and we’ll put it right. Your satisfaction is our priority.

Frequently Asked Questions

General

Pricing

Booking

The Clean Itself